ACT Team Case Manager - $1,000 Sign-on Bonus* - Lewiston

*Sign on Bonuses are pro-rated based hours per week. First 1/2 is paid upon successful completion of 90 day review/introductory period completion and second half is paid after 6 months from hire date, pending introductory period has been completed. 

Apply today, and if hired, you may also be eligible for and additional $1,500 through Maine's "Back to Work" incentive program.


Under the direction of a Program Clinical Supervisor and the Manager of ACT the ACT Case Manager is responsible for assisting persons with chronic mental health problems by providing rehabilitative and treatment services as well as environmental supports that promote the integration of the consumer into the community, sustain the consumer in his/her current living situation or another living situation of his/her choice, and enhance the quality of his/her life.


  • Provides community outreach and case management services while assisting clients in developing the knowledge and skills and acquiring the necessary supports to live as independently as possible in the least restrictive setting in the community.  This includes: budgeting/money management, hygiene, housekeeping, nutrition, shopping, representative payeeships as needed and community integration activities.
  • Links to and provides support with other services (vocational, educational, social/recreational, transportation, etc.) and advocates for entitlements such as Mainecare.
  • Provides interface between the ACT Team and other services providers throughout the state to specific clients.
  • Assists consumers in obtaining non-psychiatric medical care.
  • Provides on-call coverage and works shift assignments which will include some after hours, weekends, and holidays.
  • Provides education with consumers around symptom management, substance abuse, etc.   
  • Helps consumers identify strengths, set goals and develop a life plan; participates with team members in the development of a holistic assessment of the client.
  • Participates with client and other staff in the development and implementation of a plan that supports and advocates for the attainment of consumer's life goals.
  • Provides crisis intervention, assessment, referral, and follow-up in an environment safe both for the client and staff.
  • Provides family education and consultation, if desired, by a person receiving community support services in order to help family members and/or other natural supports to develop support systems and help the person to manage their mental illness..
  • Utilizes the electronic health record (EHR) to ensure that documentation is complete, accurate, timely and meets regulatory and agency standards and follows policies and procedures with regard to the EHR to ensure that the services provided are consistent with best practices, assessment and/or treatment goals.
  • Participates in scheduled meetings, including case reviews, supervisory sessions, staff meetings and other inter-agency and intra-agency meetings as appropriate for program and clients.
  • Maintains and utilizes knowledge of community resources.
  • Uses personal vehicle as may be required for client transportation, outreach in the community, home visits, and/or agency related business.


Must have MHRT/C or a MHRT/C Provisional or qualify for the MHRT/C Provisional - please visit the Muskie School website to see if you qualify.

If providing substance use disorder treatment, a minimum of CADC certification and experience with and knowledge of the addictive process is required, in addition to meeting the requirements for case management indicated above.

Must possess a valid State of Maine driver's license.