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Under the direction of a Manager, the Program Clinical Supervisor is responsible for clinical and administrative program oversight, supervision of assigned program staff, including monitoring quality of direct service provision, overall productivity levels, quality assurance activities, and clinical best practice utilizing the electronic health record (EHR) system as the primary information tool.
ESSENTIAL JOB FUNCTIONS:*
Coordinates intake, individual evaluation, service delivery, program evaluation, discharge, and referral for consumers served in the program.
Ensures that individual evaluations and assessments are consumer driven, responsive to identified strengths and needs, and conducted in a timely manner.
Ensures that Individual Treatment/Service/Behavioral Crisis plans are developed in conjunction with the consumer, the consumer's family where appropriate, and significant others in accordance with consumer/family strengths and needs and in compliance with agency procedures, licensing standards, MaineCare and/or Medicare regulations as well as other funding sources.
May be required to provide interim counseling and/or treatment to consumers. Provision of these services will be within the scope of practice of the employee's professional license or certification.
Ensures that clinical and program staff develop a written plan of care in accordance with consumer/family needs and participatory goal setting with the consumer and significant other.
Maintains active involvement with consumer and provider groups in support of the agency and program missions, including advocacy and community education activities.
Must have reliable transportation for outreach in the community, home visits, and agency-related business.
Assists staff in the utilization of the EHR in the development of Individual Treatment/Service Plans.
Ensures that clinical and program staff make referrals to other professionals and/or programs as appropriate to ensure optimal service.
Coordinates and facilitates program staff meetings.
Provides leadership and promotes a positive agency image to staff. Facilitates effective and professional communications.
EDUCATION AND EXPERIENCE REQUIRED:
A Master's Degree and either an LCSW/LCPC/LMFT clinical license or ANS clinical licensure with PMHCNSBC certification is required. If the position is for an Adult or Child Community-Based Services program or Crisis Services, a conditional license may be considered.
Duties require knowledge of mental health and community support clinical coordination.
Three years of post-licensure experience and experience in providing supervision to direct care staff are strongly preferred.
Provides administrative and/or clinical supervision to assigned staff. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; performance management, addressing complaints and resolving problems.