Under the direction of the assigned Program Clinical Supervisor, the Community Rehabilitation Services Worker is responsible for providing direct care services to consumers served by the Community Rehabilitation Services (CRS) team.
ESSENTIAL JOB FUNCTIONS:*
Demonstrates commitment to the mission of the agency with a strong understanding and respect for the goals of agency activities.
Participates as a team member in the support and treatment of the consumers.
Works as part of a team to ensure 24/7 coverage of program as essential personnel.
Offers oversight, support and assistance in self-administering of medications.
Assists in developing and implementing the consumer's Individual Treatment Plan (ITP) and crisis plan protocol. Monitors consumers' progress toward achievement of ITP goals.
Develops and plans daily activities depending on the individual needs and desires of the consumers.
Observes and reports change in the functioning of consumers and modifies daily activities as appropriate, in conjunction with the consumers (and all other interested parties, as needed) and in accordance with established policies and procedures.
Models and supports activities related to daily living and community integration.
Assists consumers in exploring risks and benefits of choices and understanding possible outcomes of decisions.
Sets up transportation for consumers to attend appointments or for matters related to service delivery (e.g., shopping, banking, food shopping, etc.); and/or utilizes personal vehicle to transport consumers, if appropriate.
Maintains the consumers' records according to program and agency policies and procedures, including but not limited to daily documentation.
Collaborates with the Crisis team when necessary.
Maintains and utilizes knowledge of community resources.
Effectively collaborates with other service providers in enhancing consumer care.
OTHER DUTIES AND RESPONSIBILITIES:
Communicates effectively both verbally and in writing, establishes positive public relations and interacts effectively with a diverse array of professionals and consumers.
Maintains appropriate boundaries and displays respect and courtesy to all internal and external customers.
Demonstrates patience, caring, compassion, and sensitivity toward consumers.
Completes and submits required documentation in a timely manner and according to policies and procedures.
Participates in training to maintain or enhance job skills.
Ensures that confidentiality is maintained at all times in accordance with federal, state, and agency standards.
Adheres to the agency's Risk and Safety Management Programs.
Adheres to the agency's Organizational Standards for Performance (see attached).
Functions in a cost-effective manner with regard to the utilization of time, supplies and other agency resources.
Attends meetings and supervisions as required and necessary for the position.
Promotes and fosters effective relations, both inside and outside of the agency.
May use personal vehicle for agency-related business as required.
May perform other related duties as required.
EDUCATION AND EXPERIENCE REQUIRED:
High School diploma or equivalent required; bachelor's degree in a Human Services related field and/or experience working with persons with acute and severe mental illness preferred.
Must possess either a MHRT-1 Full (all components active) at time of employment, or be eligible to receive a MHRT-1 Provisional upon hire and subsequently complete and actively maintain all requirements of the MHRT-1 (Full) within initial twelve (12) months of employment.
Must possess a valid State of Maine driver's license and a good driving record in order to be covered under the agency's insurance policy.
Detail-oriented with good organizational and time management skills
Ability to manage multiple priorities and tasks, and consistently meet deadlines.
Ability to demonstrate good problem solving and critical thinking skills.
Ability to work effectively on a multi-disciplinary team.
Ability to assess situations for personal and consumer safety.
Ability to respond effectively in crisis situations.
Proficient with the use of a computer and job-specific software applications
WORKING CONDITIONS/PHYSICAL DEMANDS:
Normal office environment, not subject to extremes in temperature, noise, odors, etc.; may also be subjected to unpredictable environments with extremes in temperature, noise, odors, weather conditions, etc.
Regular use of computer keyboards, telephone and operating office machines, requiring eye-hand coordination and finger dexterity.
Occasional lifting and carrying of supplies, files, documents, records, etc.
May be asked to travel in personal vehicle in all types of weather.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.