You will come for our dedication to service, industry competitive salary and excellent benefits. You will stay when you discover our organizational culture and supportive leadership that prioritizes your professional growth. For over 70 years, our committed team of dedicated professionals has provided the solid foundation where hope and healing can begin to flourish.
The Front Office/Scheduler Operations Support is responsible for answering the phone, greeting and directing clients, and responding to walk-in, telephone, internal, web and faxed client requests for services. Additional duties include determining scheduling options for initial intake and ongoing appointments; initiating the referral process for all TCMHS programs respective to position location and completion of all required referral forms within the electronic health record (EHR). Through the check-in and check-out process, Operations Support receives and records outstanding self-pay balances and updates the client record with changes in demographics.
Responsibilities also include responding to emergency calls, referring clients to services as appropriate; providing general operations support (i.e. filing, distributing mail, faxing) to respective location program and staff; providing individual one on one support with assigned enhancement team members.
ESSENTIAL JOB FUNCTIONS:
We strive to ensure that your work experience reflects the values we hold most dear - respect for individual, diversity of thought and ideas, and commitment to professional growth in an environment where you can thrive and excel.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
By joining our relaxed and friendly team, you will find colleagues willing to support you and embrace your unique perspectives and experiences. We promote whole health and wellness, not only for the clients we serve, but for our staff members as well. We support one another, share stories of our successes and challenges we face, and celebrate our collective and individual achievements. We are passionate about ensuring Tri-County is a respectful, inclusive community of professionals dedicated to our mission, those we serve, and each other.
Some of the many benefits of working for Tri-County:
Tri-County Mental Health Services is proud to be an Equal Opportunity Employer committed to maintaining a culture of mutual respect. We do not discriminate against any employee or applicant for employment because of race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, sexual orientation, gender orientation, or expression. We celebrate our differences and thrive on inclusivity.