Program Clinical Supervisor – Farmington/Rumford (71)

You will come for our dedication to service, industry competitive salary and excellent benefits. You will stay when you discover our organizational culture and supportive leadership that prioritizes your professional growth.  For over 70 years, our committed team of dedicated professionals has provided the solid foundation where hope and healing can begin to flourish.


The Program Clinical Supervisor is responsible for clinical and administrative program oversight, supervision of assigned program staff, including monitoring quality of direct service provision, overall productivity levels, quality assurance activities, and clinical best practice utilizing the electronic health record (EHR) system as the primary information tool.


  • Coordinates intake, individual evaluation, service delivery, program evaluation, discharge, and referral for consumers served in the program.
  • Ensures that individual evaluations and assessments are consumer driven, responsive to identified strengths and needs, and conducted in a timely manner.
  • Ensures that Individual Treatment/Service/Behavioral Crisis plans are developed in conjunction with the consumer, the consumer's family where appropriate, and significant others in accordance with consumer/family strengths and needs and in compliance with agency procedures, licensing standards, Maine Care and/or Medicare regulations as well as other funding sources.
  • Adheres to Medicaid and/or Medicare guidelines for plans of care when appropriate.
  • Maintains active involvement with consumer and provider groups in support of the agency and program missions, including advocacy and community education activities.
  • Ensures that all clinical and program staff carry out consumer service plans according to established agency protocol and professional standards.
  • Ensures that all clinical/program staff assess changes in the condition of the consumer and modify the plan of care as appropriate. 
  • Provides ongoing clinical coverage, along with other team leaders for assigned sites; including responding face-to-face to walk-in consumers and high-risk callers.
  • Ensures that the consumer's EHR is complete, accurate, and meets regulatory standards within the required time frames.
  • Reviews the EHR to ensure that the services provided are consistent with best practice, assessment and treatment goals.
  • Implements and structures case reviews, participating as appropriate.
  • Monitors and manages staff compliance with agency and program policies
  • and procedures.
  • Coordinates and facilitates staff meetings as well as providing ongoing training for staff members as needed.

We strive to ensure that your work experience reflects the values we hold most dear - respect for individual, diversity of thought and ideas, and commitment to professional growth in an environment where you can thrive and excel.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.


  • A Master's Degree and either an LCSW/LCPC/LMFT clinical license or ANS clinical licensure with PMHCNSBC certification is required.  If the position is for an Adult or Child Community-Based Services program or Crisis Services, a conditional license may be considered, except LCPC-C is not currently eligible under the BHH Program.  Duties require knowledge of mental health and community support clinical coordination. 
  • If supervision is provided in the Substance Abuse program, the minimum qualification is licensure at the LADC level with CCS designation.
  • Three years of post-licensure experience and experience in providing supervision to direct care staff are strongly preferred.

By joining our relaxed and friendly team, you will find colleagues willing to support you and embrace your unique perspectives and experiences. We promote whole health and wellness, not only for the clients we serve, but for our staff members as well. We support one another, share stories of our successes and challenges we face, and celebrate our collective and individual achievements. We are passionate about ensuring Tri-County is a respectful, inclusive community of professionals dedicated to our mission, those we serve, and each other. 

Some of the many benefits of working for Tri-County:

  • Generous Paid Time Off & Holidays
  • Health, Dental & Vision Benefits
  • Basic Life & Disability Insurance
  • Employee Assistance Program
  • 403(b) Retirement Plan
  • Agency Paid Training & Professional Development Opportunities
  • Gym Membership Reimbursement
  • Friendly Neighbor Discounts: Verizon, Sullivan Tire, and Governor's Restaurant 

Tri-County Mental Health Services is proud to be an Equal Opportunity Employer committed to maintaining a culture of mutual respect. We do not discriminate against any employee or applicant for employment because of race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, sexual orientation, gender orientation, or expression. We celebrate our differences and thrive on inclusivity.