You will come for our dedication to service, industry competitive salary and excellent benefits. You will stay when you discover our organizational culture and supportive leadership that prioritizes your professional growth.  For over 70 years, our committed team of dedicated professionals has provided the solid foundation where hope and healing can begin to flourish.

GENERAL SUMMARY:

The Program Clinical Supervisor is responsible for clinical and administrative program oversight, supervision of assigned program staff, including monitoring quality of direct service provision, overall productivity levels, quality assurance activities, and clinical best practice utilizing the electronic health record (EHR) system as the primary information tool.

ESSENTIAL JOB FUNCTIONS:

• Coordinates intake, individual evaluation, service delivery, program evaluation, discharge, and referral for consumers served in the program.
• Ensures that individual evaluations and assessments are consumer driven, responsive to identified strengths and needs, and conducted in a timely manner.
• Ensures that Individual Treatment/Service/Behavioral Crisis plans are developed in conjunction with the consumer, the consumer's family where appropriate, and significant others in accordance with consumer/family strengths and needs and in compliance with agency procedures, licensing standards, Maine Care and/or Medicare regulations as well as other funding sources.
• Adheres to Medicaid and/or Medicare guidelines for plans of care when appropriate.
• Maintains active involvement with consumer and provider groups in support of the agency and program missions, including advocacy and community education activities.
• Ensures that all clinical and program staff carry out consumer service plans according to established agency protocol and professional standards.
• Ensures that all clinical/program staff assess changes in the condition of the consumer and modify the plan of care as appropriate. 
• Provides ongoing clinical coverage, along with other team leaders for assigned sites; including responding face-to-face to walk-in consumers and high-risk callers.
• Ensures that the consumer's EHR is complete, accurate, and meets regulatory standards within the required time frames.
• Reviews the EHR to ensure that the services provided are consistent with best practice, assessment and treatment goals.
• Implements and structures case reviews, participating as appropriate.
• Monitors and manages staff compliance with agency and program policies
• and procedures.
• Coordinates and facilitates staff meetings as well as providing ongoing training for staff members as needed.

We strive to ensure that your work experience reflects the values we hold most dear - respect for individual, diversity of thought and ideas, and commitment to professional growth in an environment where you can thrive and excel.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.