Residential Services Worker - Lisbon, Rumford, Sabattus

If you are looking for a rewarding career that will give you the opportunity to learn, grow and help others in our community; then Tri-County is the opportunity for you!  We have multiple shift openings: full-time, part-time, relief, overnights, get the schedule and location that works best for you!

You will come for our dedication to service, industry competitive salary and excellent benefits. You will stay when you discover our organizational culture and supportive leadership that prioritizes your professional growth.  For over 70 years, our committed team of dedicated professionals has provided the solid foundation where hope and healing can begin to flourish.

General Summary:

As a Residential Services Worker, you will provide direct service in our residential program helping adults living with severe and persistent mental illness and medical issues.  You will assist people to enhance their success in the community, while emphasizing individualized programming and supports.  Our recovery focused environment offers opportunity for supportive clinical and administrative supervision in a challenging team oriented work setting. 

Professional growth is encouraged - on the job MHRT-1 and CRMA certification training provided and paid for by the agency.

All residential staff receive Holiday Pay of time and a half.  Overnight shifts receive an additional $1.00 an hour, Weekend Overnight shifts receive an additional $2.00 an hour.


  • Participates as a team member in the support and treatment of the consumers in a 24/7 coverage of program as essential personnel.
  • Performs Certified Residential Medication Aid (CRMA) tasks, including transcription and administration of medications of prescribed orders in accordance to state regulations and guidelines and identified program protocols. Agency will pay for training for any staff who do not yet have a CRMA Certification.
  • Develops and/or follows consumers' Individual Treatment Plan (ITP) and crisis plan protocol.  Monitors consumers' progress toward achievement of ITP goals and develops and plans daily activities depending on the individual needs and desires of the consumers.
  • Observes and reports changes in the functioning of consumers and modifies daily activities as appropriate, in conjunction with the consumers (and all other interested parties, as needed) and in accordance with established policies and procedures.
  • Models and supports activities related to daily living and community integration. 
  • Assists consumers in exploring risks and benefits of choices and understanding possible outcomes of decisions.
  • Transports consumers or arranges for transportation for consumers for matters related to service delivery (e.g., medical appointments, shopping, banking, food shopping, etc.) using agency and/or personal vehicle.
  • Participates in scheduled meetings, including clinical and administrative supervision and staff meetings.  Seeks additional consultation and/or supervision when needed and as appropriate.

We strive to ensure that your work experience reflects the values we hold most dear - respect for individual, diversity of thought and ideas, and commitment to professional growth in an environment where you can thrive and excel.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.


  • The successful candidate will be detail-oriented, enjoy community outings, possess an ability to multitask and make critical decisions in a fast paced environment. 
  • Valid driver's license
  • H.S. diploma/GED required--college education preferred.
  • Absent a qualifying medical exemption and pursuant to Maine's Covid-19 Vaccine Mandate, being fully vaccinated as defined by Maine CDC, is a requirement for this position.

By joining our relaxed and friendly team, you will find colleagues willing to support you and embrace your unique perspectives and experiences. We promote whole health and wellness, not only for the clients we serve, but for our staff members as well. We support one another, share stories of our successes and challenges we face, and celebrate our collective and individual achievements. We are passionate about ensuring Tri-County is a respectful, inclusive community of professionals dedicated to our mission, those we serve, and each other.

Some of the many benefits of working for Tri-County:

  • Work Culture Focused on Employee Wellness & Inclusivity
  • Friendly & Supportive Atmosphere
  • Agency Paid Training & Professional Development Opportunities
  • Generous Paid Time Off  (full-time employees earn 23 days per year to start)
  • Paid Holidays
  • Health & Dental Benefits Eligibility
  • Agency Paid Life Insurance Policy
  • 403(b) Retirement Plan  (with employer match)
  • Friendly Neighbor Discounts: Verizon, Sullivan Tire, and Governor's Restaurant 
  • Gym Membership Reimbursement
Tri-County Mental Health Services is proud to be an Equal Opportunity Employer committed to maintaining a culture of mutual respect. We do not discriminate against any employee or applicant for employment because of race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, sexual orientation, gender orientation, or expression. We celebrate our differences and thrive on inclusivity.